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Case Management

A process of identifying individuals who have complex health care needs and coordinating the care they receive in an attempt to improve care outcomes.

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Do you leave your doctor's office more confused than when you arrived? Do you forget to write down what your doctor told you? Do you wish your doctor had explained things more clearly? If you answered "yes" to any of these questions, you are not alone.


Many people don't understand what their doctors tell them. Doctors use words you don't hear everyday. If English is your second language, you may have an even harder time understanding what is going on.

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Resources for Helping the Uninsured Find Free or Low-Cost Health Insurance Programs
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Advances in medical technology have made it easier for doctors to prevent and treat most sicknesses from strep throat to serious diseases. But millions of Americans miss out on these advances simply because they don't have health insurance and can't afford to pay for medical care out of their own pocket.

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